Frequently Asked Questions
For 35+ years, right here in Bradenton, FL
Our team has been innovating since 1989.
Rental Network Software
Who is Rental Network Software?
Established to revolutionize software solutions for the vacation rental and timeshare industry, Rental Network Software Inc. introduced its first DOS-based rental and timeshare software packages in 1990. In 1996, we led the industry by launching the first Windows® version of our application. Continuing our tradition of innovation, RNS released our web-based application in 2022, becoming the first and currently only property management software company to successfully transition from a Windows-based to a web-based platform - marking our third successful migration.
How long has RNS been in business?
Since 1988, RNS has established itself as a leader in vacation rental property management industry, with a commitment to enduring excellence.
RNS VR
Frequently asked questions
Everything you need to know about us.
Is RNS Software right for me?
RNS Rental Management Software is trusted by a diverse range of industries including real estate rental offices, resort properties, management companies, condominium associations, yacht charter companies, mobile home parks, and more.
How can I get a demo?
We provide live online demonstrations via Zoom meetings. During the session, an RNS sales representative will guide you through accessing our demo site and showcase the program's key features.
Will I need a separate accounting program?
At RNS, we offer a comprehensive reservations and trust accounting package. In addition to robust reservation features, our software allows you to efficiently manage revenue collection, reporting to owners, commission payments, vendor payments, and more—all seamlessly integrated within the RNS software. Say goodbye to exporting details to your accounting system; everything you need is right here.
Can you give me references?
Absolutely. Give our sales department a call at (941) 746-7228 or E-mail us at Sales@rental-network.com and ask for a reference list. We will be happy to give you the names and phone numbers of existing RNS customers who are similar to your company size and geographical location.
How long does it take to install after I order?
A good estimation is probably 4-5 weeks. We are normally booked out 3 weeks in advance for installations and even longer during the fall and winter seasons. To be on the safe side, we recommend placing your order at least six weeks before you plan on having it installed.
What about technical support?
Our technical support team is readily available via phone, fax, or email during regular business hours, Monday to Friday from 8:30 am to 5:00 pm EST. Outside these hours, customers can access our extensive collection of Tech Notes and online knowledge base on our website. Additionally, our documentation includes video tutorials for further assistance.
Where is Rental Netowork Software based?
We are located in Bradenton, FL, approximately 45 miles south of Tampa.
Can I change my plan later?
Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you.
Does RNS offer automation features?
Yes, RNS provides advanced automated email, texting, reporting, and sharing capabilities. Property managers can set up automated messages for various scenarios, enhancing communication efficiency and improving customer satisfaction.
How does RNS simplify rate management for vacation rental properties?
RNS is designed to make changing rates easy and efficient. Serving as a comprehensive rate management tool, our software empowers property managers to adjust rates effortlessly.
Schedule a demonstration
Looking to have specific questions answered? Please schedule a time to speak with our team.